
Metrics That Move the Needle: How to think about KPI's for Pickleball Clubs
A Talk by Ben Borton (Co-Founder, PodPlay Technologies)
About this Talk
Ben’s presentation will provide a deep dive into how pickleball businesses can leverage data analytics to drive growth and efficiency. With his extensive background in technology, fintech, and capital raising, Ben will share insights on how to use key performance indicators (KPIs) and data-driven strategies to improve both utilization and yield in your pickleball business.
In this session, attendees will learn how to identify the most critical metrics for their operations, how to analyze these metrics to uncover actionable insights, and how to implement strategies that maximize revenue without sacrificing customer satisfaction. Ben will also discuss innovative techniques to "cheat the system" by finding ways to increase both utilization and yield simultaneously, allowing businesses to achieve growth while maintaining high levels of service.
Whether you're a startup or an established club, Ben's presentation will equip you with the knowledge and tools to use data effectively, making informed decisions that lead to sustained success in the competitive pickleball market. This session is essential for anyone looking to optimize their business operations and drive meaningful results through strategic data use.